Jobs for IT Supporter:
You are a logical person? Excellent them. Problem-solving skills lens? You are your family and friends come and go when they have technical problems? And then there are the perfect person for support.
Day by day:
You monitoring and maintenance computer systems and networked organizations technical support or helpdesk operators work in. Front-line on, trade direct employee or technical problem user forgot password email or virus issues. Tasks may include:
- Installation and configuration of a computer system
- Diagnose and fix defects of hardware/software
- Customers/employee consultation log
- Call log, trend analysis and potential problems found
What is a group on?
Software or provide service after sales support. There are also dedicated to and provides maintenance and support of company. Or you could work, supporting companies with their current it needs the rest. If you are solving customers ' problems is likely to help change. You supporting your employees and generally for normal office hours not too may face pressure, do more time.
Is the best support?
"This is not the cleanest! IT support staff must use dirty keyboards are usually worse team of other people.Furthermore had to spent time climbing the table person "to meet former BBC employee Charlotte · Gonella said.
Supports the most terrible things in there?
"It is good to meet people from other parts of the company. This is a very low pressure: time is regularly when you're trying to solve technical problems for others, I do not know to fix it should take a long time, it has its own advantage! "
Qualifications skills:
If your GCSE math and English or scientific do well directly from school you can support roles started training. Or, to their competitive advantages and calculation of the courses, such as:
- BTEC National Diploma (Edexcel) and certified IT professionals
- City and Guild (E-treatment) certified it professionals and high diploma
- OCR (iPRO) certified IT professionals.
For life-long learning was a good idea keep up new technology. If you have a Bachelor's degree in one computer, you can type in a graduate program in practice; you will receive a high level of course, you can expect teams to move quickly.Career development:
You might get promoted to advanced technical support, and from there to the expert group, head of section or Department. Technical support is also a lot of IT jobs, sales techniques, such as programming or system management a good way.